FAQ Restaurants

Set up?

Email us approximately 12-20 of your most popular lunch items, description & pricing – ask for our excel spreadsheet to fill out menu options
Include some gluten free, vegetarian, vegan, dairy free, organic, if possible
ENTREES, COMBOS, A LA CARTE/SIDES – portions for toddlers (if possible), kids and adults
DRINKS – NO sodas, any drinks in a carton or plastic bottles, such as bottled water, apple and orange juice, chocolate and white milk, Gatorades, flavored waters etc.
Pictures – Can we download from your website? (If not, please send to us either in a .gif, .jpg or .png extension)
We will select lunch items based on the age of the students along with items we think the staff will enjoy
Are there any days you CANNOT deliver?

How often are the menu’s cycles posted?

Dishes2U uploads new menu cycles and calendars four times a year, except for schools who begin in September:
August & September or September thru December
October thru December
January thru March
April & May


We ask that you discount pricing approximately 10%-20% – whatever we agree on, is what we pay you!
Dishes2u donates a portion of each item ordered back to the school – this does not affect your pricing
Dishes2u discounts lunch items 10% for all faculty – this does not affect your pricing
Dishes2u is tax exempt
No delivery to be charged


Orders lock at 11am one day prior to delivery
Dishes2u will email your order and labels to you sometime between 11am-2pm one day prior to your delivery. Vendor will need to purchase AVERY LABELS 1” x 2 5/8” (30 labels per sheet). These can be purchased from Amazon, Staples, Office Max etc
Each item/meal to be packaged and labeled individually
Vendors will be given access to look at their orders in advance,
Delivery time is extremely IMPORTANT – if delivery is 20 minutes late or more, vendor will not charge us, and Dishes2u will in turn issue a mass credit to all who ordered for that day. Being late causes a huge disruption to our schools, as students sometimes only have 15-20 minutes to eat.
Transport in warmers and coolers
Vendors to provide enough napkins, utensils, and necessary condiments for the days order
Vendor to time & temp ONE HOT & ONE COLD ITEM before leaving their restaurant and give this to the lunchroom distributor upon arrival
Upon arrival at school, you will check in order with lunchroom distributor, if everything is accounted for, you are free to leave, if any items are missing you will need to rectify immediately
Please do not leave invoices at school


Contact Shannon Hayes, in our Accounts Payable department to set up payment at shannon@dishes2u.com
Dishes2u pays via credit card or check, your choice

Send us your invoice (or the order summary we sent you the day prior), once delivery has been completed, wait for confirmation from us that you can charge Dishes2u credit card


Please send us your logo so that we can add to dishes2u.com partner page. We will announce our partnership with you, feel free to connect us with your Marketing department, or write the content yourself, or our Marketing department will write on your behalf

About Dishes2u?

Be sure to check out our website at dishes2u.com regarding our lunch program. Check out our ‘How to video’ on preparing your order

Like us on Facebook?

Check out Dishes2U on Facebook at https://www.facebook.com/dishes2u/ for your chance to win monthly prizes.

Follow Us?

Review Us?

Not happy?

It’s easy, just provide 60 days’ notice. Vendors cannot be removed once menus have gone live. However, before giving us notice, please do call us, maybe there is something we can do at our end to ease your concerns. We are hopeful this will be a WIN-WIN for the schools, restaurant partners, parents, students, staff & Dishes2u!